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Posted on: December 20, 2019

Sorenson Videophone Available for Free at Palmdale City Library

The Palmdale City Library, located at 700 E. Palmdale Blvd., offers free access to a Sorenson videophone, a device that enables deaf and hard-of-hearing callers to conduct conversations with hearing parties through a video relay system using American Sign Language (ASL).

“We are pleased to offer this valuable resource to our deaf and hard-of-hearing patrons,” said Library Associate Shay Hawken.  “Come in anytime and we will help you get started!”

Users of this service place and receive calls with a professional American Sign Language (ASL) interpreter through the Sorenson Video Relay Service (SVRS) videophone and a high-speed internet connection. The interpreter appears on the screen, connects them, and relays the conversation between them and the hearing party receiving the call on a standard phone line or cell phone.

The Palmdale City Library is open seven days a week. Hours of operation are Monday through Thursday from 10 am to 8 pm; Friday and Saturday from 10 am to 5 pm; and Sunday from 1 to 5 pm.

For more information, please call the Palmdale City Library at 661/267-5600 or TDD 267-5167,or visit www.cityofpalmdale.org/library.

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