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Hours and Contact Information

Neighborhood Services Department
38250 Sierra Highway, 2nd Floor
Palmdale, CA 93550
661/267-5155 (Fax)

Open Monday-Thursday
7:30 am-6 pm
Closed Friday

Administrative Citations

The Administrative Citation Program was established in response to the need for an alternative method of enforcement for various violations of the Palmdale Municipal Code. As an alternative to criminal prosecution in specified circumstances, the use of an Administrative Citation could include: failure to maintain front yard landscaping, public nuisance or illegal dumping.

Disclaimer: Please note that by clicking on the link to pay your administrative citation online, you are leaving the City of Palmdale's official website and entering a website maintained by a third party vendor for the City of Palmdale.

Citation payments can be made on-line, by mail, over the telephone, or in-person.

Please make check payable to the City of Palmdale and mail to the address below. The citation number should be written on the face of the check to reference the citation. You are required by law to keep your address with the DMV current. If you move to a new address it must be provided to the DMV within ten days. If you do not notify DMV of a move, and reminder notices were sent your old address, you will be responsible for any late fees added to your citation by not updating your address within the required time period.

Pay Online

Save time and submit your payment online. Our online payment system is secure and easy-to-use.

Mail Your Payment

Send your payment to the following address:

City of Palmdale
c/o Citation Service Center
P.O. Box 11370
Santa Ana, CA 92711

The above address is for citation payments as well as all other correspondence. You may also refer to the information the Contest an Administrative Citation section of this website.

The City of Palmdale accepts mailed in payments by check, money order, and cashier's check. Payments must be made in U.S. currency. Please note your citation number(s) on your check or money order. Please DO NOT send cash or credit card numbers through the mail.

For your convenience, the City of Palmdale provides a payment coupon at the bottom of each notice mailed. If you have received a notice, please return the attached payment coupon along with your payment. This will ensure that your payment is processed accurately.

Credit Card Payment by Telephone

Credit card payments are accepted with either Visa or MasterCard through our automated telephone system. If you wish to pay your citation via our telephone credit card system, call our Customer Service Hotline at the following number:

Customer Service Hotline

Credit card payments may be made by telephone 24 hours a day, seven days a week. Simply select the credit card payment option from our automated voice response system and follow the instructions given.

Pay In-Person

If you prefer to make a payment in person, or would like a receipt for your payment, you may do so at the following location:

Neighborhood Services
Administrative Citations Office
38250 Sierra Highway, 2nd floor
Palmdale, CA 93550

Office hours are Monday – Thursday from 7:30 am to 6 pm, excluding holidays.

Credit card payments are accepted at this location.

All payments must be made in U.S. currency.


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38300 Sierra Highway, Palmdale, CA 93550 · 661/267-5100 · 661/267-5122 - fax

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